Refund policy

Return and Refund Policy

If you are unhappy with any part of your Box, or a specific Box, please contact support via eCom Store Live Chat at Shop.GoodChop.com. Please do so within five (5) days of the date you received the unsatisfactory item. If related to an individual meat cut or condition of a Box, we, at our sole discretion, may give you credit for the individual meat cut or Box, and in some situations, issue a partial or full refund for the meat cut or the entire Box. We reserve the right, however, to require either the return of the unsatisfactory cut or Box, or a photograph of such, before any partial/full refund or credit will be issued. Subject to these Terms, Good Chop grants you a limited license to utilize the Offerings for personal, non-commercial use. Any future release, update or other addition to the Offerings shall be subject to these Terms. Good Chop, its suppliers, and its service providers reserve all rights not granted in these Terms.